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FedEx Business Bonus
Program

How Business Bonus
Works

Applicable FedEx
Services

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personal rewards...
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Frequently Asked
Questions

Discount Calculator
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Terms and Conditions

FedEx Business Bonus®
Frequently Asked Questions

What is Business Bonus?
Business Bonus is a loyalty program available to FedEx customers who are not currently in any discount program. Business Bonus rewards customers on future shipments by looking at revenue generated in past months. The earned discounts allow FedEx to reward a customer who is a loyal shipper. Business Bonus is only available for FedEx Express (Domestic and International) services.

Who can enrol?
In order to enrol in the Business Bonus program, a customer must meet the following conditions:

  • The customer cannot be on any other FedEx discount program.
  • The customer cannot have an outstanding balance beyond 31 days or be on 'Cash Only' status.

Can I enrol if I pay by credit card?
Definitely! Participants in Business Bonus can choose from a wide range of payment options, including credit card payment with all major credit cards (American Express, MasterCard and VISA). Simply call 1.800.GoFedEx (1.800.463.3339) to enjoy the convenience of credit card payment. Billing will be linked directly to your credit card and you will receive a bi-weekly summary of your shipping and total discount savings.

How does Business Bonus work?
Your Business Bonus discount is calculated based on a five-tiered revenue threshold discounts structure. Your invoice revenue threshold amount will be calculated for a six-month period to keep seasonal shipping patterns from unduly impacting your discount.

Domestic and International Express shipments are combined into one revenue threshold - all FedEx Express products discounted through Earned Discount use this threshold. FedEx Ground is not included.

To view an example click here.

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How much do I need to ship to be eligible for a discount?
It's simple … the more you ship, the more you save! Here's how the discount structure works:

Ship an average of $150-$299.99/month  You'll save 5%
Ship an average of $300-$499.99/month  You'll save 8%
Ship an average of $500-$899.99/month  You'll save 10%
Ship an average of $900-$1,299.99/month  You'll save 12%
Ship an average of $1,300 or more/month  You'll save 15%

How can I track my savings on the Business Bonus program?
On every invoice, you can see how much you've actually saved by checking the "Earned Discount" section. We're sure you'll be pleased with the amount. We'll also send you a bi-annual discount summary to help you track your savings.

What if my shipping needs change, e.g. I am a seasonal shipper?
The FedEx Business Bonus program looks at the average of your last six months of shipping charges to calculate the discount on your next month's shipments. Therefore, seasonal shipping patterns and temporary fluctuations will not unduly affect your discount.

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